Sheila at Osteowork is dedicated to giving an excellent service to all her patients and is open to receiving any feedback from you in order to maintain a high standard of care. She will listen to your comments and respond to them.
If you feel your expectations have not been met please let sheila know as soon as possible in person, by phone, by letter or an email. You will be given the opportunity to arrange a suitable time and method of discussing your concerns. Sheila will take your feedback seriously and will follow it up making sure that appropriate changes are made to improve her service.
The Institute of Osteopathy can advise you if you are not happy that a resolution has been made 0800 110 5857, IO@iosteopathy.org.
Sheila is regulated by the General Osteopathic Council, 0207 357 6655, ext 224, firstname.lastname@example.org.